These significantly propped up the net profit figure. Sanjoy Sen of Aston Business School, UK, said, “The timing of the tax reversal has been immensely fortuitous for Infosys and made a significant difference between what would have otherwise been viewed as a mildly positive performance, as against a reasonably good performance with the ability to swing market sentiment in its favour. This also provides Infosys the impetus to move full steam ahead following the addressing of past internal issues under their new leader.” The results didn’t surprise analysts who had already factored in the tax provision impact. Adjusted for this, Infosys’ results came in just a tad above estimates.

During the third quarter, the company managed to improve its operating profit margin (OPM) to touch 24.3% compared with 24.2% in the comparable second quarter. This stability in margins was largely driven by increased employee utilisation, which has touched a record high of 84.9%. Besides, a better onsite:offshore mix also resulted in lower expenses. Volume growth during the quarter was 1.6%. Newly appointed CEO Salil Parekh said, “Our Q3 performance is strong… We are progressing towards stability and are well positioned to serve our clients in the new areas of demand.” The company remained confident that it would be able to hold onto to the OPM in the range of 23-25% for FY18. Infosys CFO MD Ranganath said, “Our operating margins were stable on the back of broad-based improvement in operational efficiency parameters. Our cash generation continued to be robust during the quarter.”

However, the traditional performance driver, the financial services segment, continued to display stress with a sequential decline in revenues and margins, even as the performance of the manufacturing and the energy, utilities & communication segments showed promise. Analysts at top foreign brokerages have for long been concerned about the financial services exposure of Indian IT majors (26% of revenue for Infosys). Some see this posing “formidable challenges to growth over the next few years”. Nomura also highlighted the decline of traditional sourcing business and the rise of new lines like digital transformation. It noted in a report, “Traditional sourcing will continue to face pricing pressure (as clients look to do more with less).”

However, the company maintained its annual revenue growth guidance for FY18 at 5.5-6.5% in constant currency terms, reassuring investors that the management transition would not impact performance in any significant way in the short term. Parekh said he would undertake a strategic review in the next couple of months and unveil a new plan in the April this year. According to Parekh, the new strategy would be built around four pillars: Client relationships, people dimension, service offerings and new market opportunity.

In terms of geographic growth, except for Europe, growth in every other region was flat or declined during the third quarter. The North America market, which is its largest geography for the company, grew 0.7%, while Europe recorded a 5.9% growth. Growth in India declined 6.1%. Infosys COO UB Pravin Rao expressed confidence that there would be a turnaround from FY19 with discretionary part of technology spending expected to open up. Infosys announced the results after market hours and its stock rose a marginal 0.26% to end at Rs 1078.40 on the BSE on Friday. In rupee terms, Infosys registered a net profit of Rs 5,129 crore and revenue of Rs 17,794 crore.